Data protection

Vertrag widerrufen

Privacy Policy

Unless otherwise stated below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it will have no consequences. This applies only insofar as no other information is given in the following processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.

Server Log Files

You can visit our websites without providing any personal information.

Each time our website is accessed, usage data is transmitted to us or our web host / IT service provider by your internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the accessed page, the date and time of access, the IP address, the amount of data transferred and the requesting provider.
Processing is carried out on the basis of Art. 6 (1) (f) GDPR due to our overriding legitimate interest in ensuring the trouble-free operation of our website and improving our offerings.

Your data may be transferred to and processed in third countries outside the EU, in particular to Canada and the USA. An adequacy decision by the EU Commission exists for Canada. For the USA, an adequacy decision by the EU Commission is available, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to those of the EU Commission's standard contractual clauses.

Contact

Controller
Contact us if you wish. The controller for data processing is: Luca Fenchel, Römerweg 7/2, 71083 Kuppingen Germany, +4917656878810, service.lufeon@gmail.com

Initiative Contact by Customer via Email
If you initiate business contact with us via email, we collect your personal data (name, email address, message text) only to the extent provided by you. The data processing serves to process and respond to your contact request.
If the contact serves to carry out pre-contractual measures (e.g., advice on purchase interest, offer creation) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) (b) GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) (f) GDPR due to our overriding legitimate interest in processing and responding to your request. In this case, you have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data concerning you based on Art. 6 (1) (f) GDPR.
We only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and Processing when using the Contact Form
When using the contact form, we collect your personal data (name, email address, message text) only to the extent provided by you. The data processing serves the purpose of contacting you.
If the contact serves to carry out pre-contractual measures (e.g., advice on purchase interest, offer creation) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) (b) GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) (f) GDPR due to our overriding legitimate interest in processing and responding to your request. In this case, you have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data concerning you based on Art. 6 (1) (f) GDPR.
We only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and processing when using the revocation button

If you have concluded a contract via our online presence, we provide you with a revocation function (revocation button) through which you can submit your declaration of revocation directly.

When using the revocation function, we collect your personal data (name, email address, information to identify the contract or part of the contract you wish to revoke, as well as the time (date and time) of sending the declaration of revocation) only to the extent provided by you. The data processing serves the purpose of providing you with the legally required option to revoke your contract and for the proper processing of your revocation.

If the contact concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) (b) GDPR. Otherwise, the data processing is carried out on the basis of Art. 6 (1) (c) GDPR, to fulfill a legal obligation to provide you with a revocation function on our online presence.

We only use your email address to process your declaration of revocation. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

The processing of your personal data serves the purpose of legally compliant fulfillment of the statutory requirements for the design of the revocation function and is carried out on the basis of Art. 6 (1) (c) GDPR. This data processing is also carried out on the basis of Art. 6 (1) (f) GDPR due to our overriding legitimate interest in being able to provide you with a user-friendly revocation option. In this case, you have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data concerning you based on Art. 6 (1) (f) GDPR.

Customer Account Orders

Customer Account
When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. Processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on the consent until revocation. Your customer account will then be deleted.

Collection, Processing and Transfer of Personal Data for Orders

When placing an order, we collect and process your personal data only to the extent necessary for the fulfillment and processing of your order and for handling your inquiries. The provision of data is required for the conclusion of the contract. Failure to provide it means that no contract can be concluded. Processing is carried out on the basis of Art. 6 (1) (b) GDPR and is necessary for the fulfillment of a contract with you.

Your data may be passed on, for example, to shipping companies, dropshipping or fulfillment providers, payment service providers, service providers for order processing, and IT service providers. In all cases, we strictly adhere to legal requirements. The scope of data transmission is limited to a minimum.

Your data may be transferred to and processed in third countries outside the EU, in particular to Canada and the USA. An adequacy decision by the EU Commission exists for Canada. For the USA, an adequacy decision by the EU Commission is available, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to those of the EU Commission's standard contractual clauses.

Reviews Advertising

Data Collection When Writing a Comment or Review
When commenting on/reviewing an article or post, we collect your personal data (name, email address, comment text) only to the extent provided by you. The processing serves the purpose of enabling commenting/reviewing and displaying comments/reviews.

For the purpose of verifying your review/comment, we also collect the following data: order number, customer number, .

By submitting the comment/review, you consent to the processing of the transmitted data. The processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on the consent until revocation. Your personal data will then be deleted.

When your comment/review is published, the name you provided and the email address you communicated will be published.

In addition, when submitting the comment/review, your IP address is stored for the purpose of preventing misuse of the comment or review function and ensuring the security of our information technology systems. By submitting the comment/review, you consent to the processing of the transmitted data. The processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on the consent until revocation. Your IP address will then be deleted.

Shopauskunft Customer Review
We use the review tool "shopauskunft.de" from Händlerbund Management AG (Kohlgartenstraße 11 - 13, 04315 Leipzig; "Shopauskunft") for our website.
After your order, we would like to ask you to rate and comment on your purchase with us. For this purpose, we will contact you by email, using the technical system "Rechtssichere Bewertungsanfrage (RBA)" (Legally Secure Review Request). In doing so, we process your order data (order number/invoice number, purchase value, and shipping costs) as well as your email address. If necessary, we may also use this data for the purpose of verifying your review.

The processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent, provided that you have expressly agreed to the transfer of your data and the receipt of the review request.
You can revoke your consent at any time using the corresponding link in the email or by notifying us, without affecting the lawfulness of the processing carried out based on the consent until revocation.
Further information on data protection when using Shopauskunft can be found at:
https://www.shopauskunft.de/datenschutz.

Use of Judge.me
On our website, we use the "Judge.me" review system from Judge.me Ltd (c/o Buckworths 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB; "Judge.me").
Judge.me enables us to collect customer reviews and display them on our website to give you an insight into the quality of our services.
After an order, you may receive an invitation from us or Judge.me to submit a review and then submit a review. The following data, among others, may be processed by us or Judge.me: email address, name, telephone number, address, information about your device (IP address, information about your web browser and the operating system used), information about the purchased product or the service used (order number, product details), the content of your review and the star rating you have given, your product photos or videos (if you have attached them to your product review). This data may also be used for the purpose of verifying your review.
Judge.me uses technologies such as cookies.
Your data may be transferred outside the EU to the United Kingdom. An adequacy decision by the EU Commission exists for the United Kingdom.
Your data may be transferred to the USA. An adequacy decision by the EU Commission is available for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Judge.me is not certified under the TADPF. This data transfer is based on special contracts approved for use in the United Kingdom, which offer the same protection that personal data has in the United Kingdom.
The use of cookies or similar technologies is carried out with your consent on the basis of Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) (a) GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) (a) GDPR, provided that you have expressly agreed to the transfer of your data and the receipt of the review request. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.
Further information on data protection when using Judge.me can be found at: https://judge.me/privacy.

Use of the Trusted Shops review system (Trustbadge)
We use the review system of Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne; "Trusted Shops" on our website.
Trusted Shops and we are joint controllers for the collection of your data when using the service and the transfer of this data to Trusted Shops. This is based on an agreement between us and Trusted Shops on the joint processing of personal data.
According to this, we and Trusted Shops are equally responsible for fulfilling the obligations under the GDPR, in particular for fulfilling the information obligations under Art. 13, 14 GDPR and for guaranteeing the rights of data subjects under Art. 15 - 21 GDPR. Further information on this can be found at https://help.etrusted.com/hc/de/article_attachments/4422901015569.
Trusted Shops enables us to collect customer reviews and display them via the "Trustbadge" on our website to give you an insight into the quality of our services.
After an order, you may receive an invitation from us or Trusted Shops to submit a review and then submit a review. The following data is processed by us or Trusted Shops: email address, order information (order total, order number, if applicable, purchased product). This data may also be used for the purpose of verifying your review.
When you access our website and display the Trustbadge, the following data is also processed by us or Trusted Shops: your IP address, date and time of access, amount of data transferred and the requesting provider.
The processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent, provided that you have expressly agreed to the transfer of your data and the receipt of the review request. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.
Further information on data protection at Trusted Shops can be found at: https://www.trustedshops.de/impressum-datenschutz/#datenschutz.

Review Reminder
After your order, we would like to ask you to review your purchase with us.
For this purpose, we use your personal data (name, email address, order information) independently of contract processing to send you a review reminder by email after an order has been placed, provided you have expressly consented to this.
The processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time using the corresponding link in the email or by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.

Use of your personal data for sending postal advertising
We use your personal data (name, address) that we have received in connection with the sale of a product or service to send you postal advertising, unless you have objected to this use. The provision of this data is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded.
The processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in direct advertising. You can object to this use of your address data at any time by notifying us. The contact details for exercising your right to object can be found in the imprint.

Use of email address for sending newsletters
We use your email address to send you information and offers via newsletter, provided you have expressly consented to this. The data processing serves exclusively the purpose of advertising communication. For this purpose, we process your email address and, if applicable, other data that you have voluntarily provided during your newsletter registration.
The processing is based on Art. 6 para. 1 lit. a GDPR with your consent. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until withdrawal.
You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list. Despite removal from the distribution list, we may continue to store your email address in a so-called blacklist to prevent you from receiving newsletter emails from us in the future. This storage is based on Art. 6 para. 1 lit. f GDPR due to our and your legitimate interest in preventing the renewed use of your email address for sending our newsletter. You have the right to object to the processing of personal data concerning you at any time for reasons arising from your particular situation.

Use of email address for availability notifications
We offer an item availability notification service on our website. If an item is temporarily unavailable, you have the option to enter your email address for that item and be notified by email when it becomes available, provided you have consented to this. Upon availability, you will receive a one-time email notification about the availability of the respective item. The processing is based on Art. 6 para. 1 lit. a GDPR with your consent. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until withdrawal. You can unsubscribe from the availability notification at any time by notifying us. Your email address will then be removed from the distribution list.

Shipping service provider

Transfer of email address to shipping companies for information on shipping status
We pass on your email address to the transport company as part of contract processing, provided you have expressly consented to this in the order process. The transfer serves the purpose of informing you about the shipping status by email. The processing is based on Art. 6 para. 1 lit. a GDPR with your consent. You can withdraw your consent at any time by notifying us or the transport company without affecting the lawfulness of the processing carried out on the basis of the consent until withdrawal.

Payment service providers

Use of PayPal Check-Out
We use the payment service PayPal Check-Out from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. Data processing serves the purpose of enabling you to pay via the payment service. By selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal or "Pay Later" via PayPal, the data required for payment processing will be transmitted to PayPal to fulfill the contract with you using the chosen payment method. This processing is based on Art. 6 para. 1 lit. b GDPR.

Cookies may be stored here, which enable your browser to be recognized. The data processing taking place as a result is based on Art. 6 para. 1 lit. f GDPR from our overriding legitimate interest in a customer-oriented offering of various payment methods. You have the right to object to this processing of personal data concerning you at any time for reasons arising from your particular situation.

Credit card via PayPal, direct debit via PayPal & "Pay later" via PayPal
For individual payment methods such as credit card via PayPal, direct debit via PayPal or "Pay later" via PayPal, PayPal reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. The credit report may contain probability values (score values) calculated on the basis of scientifically recognized mathematical-statistical procedures, and their calculation includes, among other things, address data. Your legitimate interests are taken into account in accordance with legal provisions. The data processing serves the purpose of a credit check for the initiation of a contract. The processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in protecting against payment default when PayPal makes advance payments.
You have the right to object to this processing of personal data concerning you, which is based on Art. 6 para. 1 lit. f GDPR, at any time by notifying PayPal, for reasons arising from your particular situation. The provision of the data is necessary for the conclusion of the contract with your desired payment method. Failure to provide it means that the contract cannot be concluded with your chosen payment method.

Third-party providers
When paying via a third-party payment method, the data required for payment processing is transmitted to PayPal. This processing is based on Art. 6 para. 1 lit. b GDPR. To carry out this payment method, the data may then be passed on by PayPal to the respective provider. This processing is based on Art. 6 para. 1 lit. b GDPR. Local third-party providers can, for example, be:

Apple Pay (Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)

Invoice purchase via PayPal
When paying via the invoice purchase payment method, the data required for payment processing is first transmitted to PayPal. To carry out this payment method, the data is then transmitted by PayPal to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; "Ratepay") to fulfill the contract with you using the chosen payment method. This processing is based on Art. 6 para. 1 lit. b GDPR. Ratepay may carry out a credit assessment based on mathematical-statistical procedures (probability or score values) using credit agencies, following the procedure already described above. The data processing serves the purpose of a credit assessment for the initiation of a contract. The processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in protecting against payment default when Ratepay makes advance payments. Further information on data protection and which credit agencies Ratepay uses can be found at https://www.ratepay.com/legal-payment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/.

Further information on data processing when using PayPal can be found in the associated privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

Use of Shopify Payments
We use the payment service "Shopify Payments" from Shopify International Limited (2nd Floor Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify") on our website. In this case, payment processing is carried out by the payment service provider Stripe Payments Europe, Ltd. (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland; "Stripe"). Data processing serves the purpose of enabling you to pay via the Shopify Payments service. By selecting and using an appropriate "Shopify Payments" payment method, the data required for payment processing is transmitted to Stripe to fulfill the contract with you using the chosen payment method. This processing is based on Art. 6 para. 1 lit. b GDPR.
Stripe reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies. For this purpose, Stripe transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. The credit report may contain probability values (score values) calculated on the basis of scientifically recognized mathematical-statistical procedures, and their calculation includes, among other things, address data. Your legitimate interests are taken into account in accordance with legal provisions. The data processing serves the purpose of a credit check for the initiation of a contract. The processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in protecting against payment default when Stripe makes advance payments.
You have the right to object to this processing of personal data concerning you, which is based on Art. 6 para. 1 lit. f GDPR, at any time by notifying Stripe, for reasons arising from your particular situation. The provision of the data is necessary for the conclusion of the contract with your desired payment method. Failure to provide it means that the contract cannot be concluded with your chosen payment method.
Further information on data processing when using the Shopify Payments service can be found in Shopify's privacy policy at: https://www.shopify.com/de/legal/datenschutz.
Further information on data processing when payment is processed via the payment service provider Stripe can be found in Stripe's privacy policy at: https://stripe.com/de/privacy.

Cookies

Our website uses cookies. Cookies are small text files that are stored in or by the internet browser on a user's computer system. If a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables a unique identification of the browser when the website is called up again.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, we would like to point out that you may then not be able to use all functions of this website to their full extent.

You can find information on how to manage cookies (including deactivating them) in the most important browsers under the following links:

Chrome: https://support.google.com/accounts/answer/61416?hl=de
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Technically necessary cookies

Unless otherwise stated below in the privacy policy, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized again even after a page change.

The use of cookies or comparable technologies is based on Section 25 (2) TDDDG. The processing of your personal data is based on Art. 6 (1) lit. f GDPR from our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.

You have the right to object to this processing of personal data concerning you at any time for reasons arising from your particular situation.

Use of Real Cookie Banner from devowl.io
We use the cookie consent tool "Real Cookie Banner" from devowl.io GmbH (Tannet 12, 94539 Grafling, Germany; "devowl.io") on our website.
The tool allows you to give consent for data processing via the website, in particular the setting of cookies, and to exercise your right to revoke previously given consent. The data processing serves the purpose of obtaining and documenting necessary consent for data processing and thus complying with legal obligations. Cookies may be used for this purpose. Among other things, the following information can be collected and transmitted to devowl.io: date and time of page view, information about the browser you are using and the device you are using, anonymized IP address, opt-in and opt-out data.
The data processing is carried out to fulfill a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR.
Further information on data processing by devowl.io can be found at https://devowl.io/de/datenschutzerklaerung/.

Advertising tracking AI tools

Use of the Meta Pixel

We use the Meta Pixel from Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; "Meta") on our website.

Meta and we are joint controllers for the collection of your data and its transmission to Meta when the service is integrated. This is based on an agreement between us and Meta on the joint processing of personal data, which defines the respective responsibilities. The agreement can be accessed at https://de-de.facebook.com/legal/terms/businesstools. Accordingly, we are primarily responsible for fulfilling the information obligations under Art. 13, 14 GDPR, for complying with the security requirements of Art. 32 GDPR with regard to the correct technical implementation and configuration of the service, and for complying with the obligations under Art. 33, 34 GDPR, insofar as a personal data breach affects our obligations under the joint processing agreement. Meta is responsible for enabling data subject rights under Art. 15 - 20 GDPR, for complying with the security requirements of Art. 32 GDPR with regard to the security of the service, and for complying with the obligations under Art. 33, 34 GDPR, insofar as a personal data breach affects Meta's obligations under the joint processing agreement.

The application aims to target website visitors with interest-based advertising on the social networks Facebook and Instagram. For this purpose, Meta's remarketing tag has been implemented on the website. This tag establishes a direct connection to Meta's servers when you visit the website. This transmits to the Meta server which of our pages you have visited. Meta assigns this information to your personal Facebook and/or Instagram user account. When you visit the social networks Facebook or Instagram, you will then see personalized, interest-based ads.

The application also serves the purpose of generating conversion statistics. This tells us the total number of users who have clicked on one of our ads and been redirected to a page equipped with a conversion tracking tag, as well as what actions are taken after being redirected to this website. However, we do not receive any information that can personally identify users.

Your data may be transferred to the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Meta has certified itself under the TADPF and has thus committed to complying with European data protection principles.

The processing of your personal data is carried out with your consent based on Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time, without affecting the legality of the processing carried out based on the consent until revocation.
You can deactivate the remarketing function "Custom Audiences" here. Further information on the collection and use of data by Meta, on your rights in this regard and options for protecting your privacy can be found in Meta's privacy policy at https://www.facebook.com/about/privacy/.

Use of TikTok Pixel
We use the TikTok Pixel from TikTok Technology Limited (10 Earlsfort Terrace, Dublin, D02 T380, Ireland; “TikTok Ireland”) and TikTok Information Technologies UK Limited (6th Floor, One London Wall, London, EC2Y 5EB, United Kingdom; “TikTok UK”) on our website. Both companies are joint controllers for data processing (hereinafter “TikTok”).
The data processing serves the purpose of identifying and analyzing website accesses of our customers, as well as better customer targeting through targeted advertising and evaluating the effectiveness of advertising on TikTok. For this purpose, TikTok uses technologies such as cookies and pixels that enable your browser to be recognized. Among other things, the following information can be collected and transmitted to TikTok: date and time of visit, information about the browser and device type you are using, screen resolution, IP address. TikTok can assign this information to your personal TikTok user account. Usage profiles can be created from the data collected in this way using pseudonyms. However, personal identification of users is not possible.
Your data may be transferred to third countries, such as the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). TikTok is not certified under the TADPF. Data transfer to the USA and to third countries without an adequacy decision takes place, among other things, on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de.
The use of cookies or similar technologies takes place with your consent based on Section 25 Paragraph 1 Sentence 1 TDDDG in conjunction with Art. 6 Paragraph 1 lit. a GDPR. The processing of your personal data takes place with your consent based on Art. 6 Paragraph 1 lit. a GDPR. You can revoke your consent at any time, without affecting the legality of the processing carried out based on the consent until revocation.
Further information on data protection can be found at https://www.tiktok.com/legal/page/eea/privacy-policy/de and https://ads.tiktok.com/i18n/official/policy/controller-to-controller.

Use of the AI-powered chat system "ChatGPT"

We use the chat system "ChatGPT" from OpenAI Ireland Limited, with registered office at 1st Floor, The Liffey Trust Centre, 117-126 Sheriff Street Upper, Dublin 1, D01 YC43, Ireland, ("OpenAI") on our website. ChatGPT is an automated system based on artificial intelligence. The systems used are based on Large Language Models (LLMs) trained with machine learning methods. The functionality at a glance:

• Text inputs are converted into numerical representations ("token vectors"),

• the model calculates the most probable next tokens based on probabilistic methods (transformer architecture, deep learning),

• the answer is gradually generated from these probabilities.

This is therefore stochastic text generation, not "human thinking." Content may be incorrect or incomplete. We do not perform real-time human control.

In accordance with Art. 52 AI-VO, we point out that you are interacting with an AI system. The answers generated by ChatGPT may contain errors or be incomplete. Please critically review the content and do not rely exclusively on chatbot outputs for legally binding matters.

The system serves the purpose of automated communication and to simplify and speed up the answering of customer inquiries, especially regarding order status, product features, and shipment tracking. We ask you not to enter any personal, business, or confidential data into the chatbot. However, your inputs into OpenAI will not be used to train OpenAI models.

Your IP address, date and time of page view, click path, information about the browser and device you are using, visited pages, referrer URL (website from which you accessed our website), location data, as well as your chat input and the answers generated by the chatbot are recorded and processed. This data is stored to provide information regarding inquiries or requested information later on. Your authentication is explicitly only carried out with an existing order number and a matching postal code.

For this purpose, cookies are used. Cookies enable the recognition of the internet browser. Your data may be transferred to the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). OpenAI is not certified under the TADPF. The data transfer takes place, among other things, on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de

The use of cookies or comparable technologies takes place with your consent based on Section 25 Paragraph 1 Sentence 1 TTDSG in conjunction with Art. 6 Paragraph 1 lit. a GDPR. The processing of your personal data takes place with your consent based on Art. 6 Paragraph 1 lit. a GDPR. You can revoke your consent at any time, without affecting the legality of the processing carried out based on the consent until revocation.

Further information on the collection and use of data by OpenAI, on your rights in this regard and options for protecting your privacy can be found in OpenAI's privacy policy at https://openai.com/policies/privacy-policy/

Plugins and Other

Use of Social Plugins
We use social network plugins on our website. The integration of social plugins and the data processing that takes place serves the purpose of optimizing advertising for our products.
When social plugins are integrated, a connection is established between your computer and the servers of the social network providers, and the plugin is displayed on the page by notifying your browser, provided you have explicitly consented to this. In this process, both your IP address and information about which of our pages you have visited are transmitted to the provider's servers. This applies regardless of whether you are registered or logged in to the social network. Transmission also takes place for unregistered or non-logged-in users. Should you be simultaneously connected to one or more of your social network accounts, the collected information can also be assigned to your corresponding profiles. When using the plugin functions (e.g., by pressing the button), this information is also assigned to your user account. You can prevent this assignment by logging out of your social media accounts before visiting our website and before activating the buttons.
The use of cookies or similar technologies takes place with your consent based on Section 25 Paragraph 1 Sentence 1 TDDDG in conjunction with Art. 6 Paragraph 1 lit. a GDPR. The processing of your personal data takes place with your consent based on Art. 6 Paragraph 1 lit. a GDPR. You can revoke your consent at any time, without affecting the legality of the processing carried out based on the consent until revocation.
The social networks listed below are integrated into our website via social plugins. Further information on the scope and purpose of the collection and use of data, as well as on your rights in this regard and options for protecting your privacy, can be found in the linked privacy policies of the providers.

Facebook from Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland)
Meta Platforms Ireland and we are joint controllers for the collection of your data and the transmission of this data to Facebook when the service is integrated. This is based on an agreement between us and Meta Platforms Ireland on the joint processing of personal data, which defines the respective responsibilities. The agreement can be accessed at https://www.facebook.com/legal/controller_addendum. According to this, we are particularly responsible for fulfilling the information obligations according to Art. 13, 14 GDPR, for complying with the security requirements of Art. 32 GDPR with regard to the correct technical implementation and configuration of the service, and for complying with the obligations according to Art. 33, 34 GDPR, insofar as a personal data breach affects our obligations under the agreement on joint processing. Meta Platforms Ireland is responsible for enabling data subject rights according to Art. 15 - 20 GDPR, complying with the security requirements of Art. 32 GDPR with regard to the security of the service, and complying with the obligations according to Art. 33, 34 GDPR, insofar as a personal data breach affects Meta Platforms Ireland's obligations under the agreement on joint processing.
Your data may be transferred to the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Meta has certified itself under the TADPF and has thus committed to complying with European data protection principles.
Further information on the collection and use of data by Facebook, on your rights in this regard and options for protecting your privacy can be found in Facebook's privacy policy at https://www.facebook.com/about/privacy/.

Instagram from Meta Platforms Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland):
https://help.instagram.com/155833707900388
Your data may be transferred to the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Meta has certified itself under the TADPF and has thus committed to complying with European data protection principles.

LinkedIn (LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland)
https://www.linkedin.com/legal/privacy-policy?trk=uno-reg-guest-home-privacy-policy
Your data may be transferred to the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). LinkedIn has certified itself under the TADPF and is therefore obliged to comply with European data protection principles.

Pinterest by Pinterest Inc. (635 High Street, Palo Alto, CA, 94301, USA)
https://policy.pinterest.com/de/privacy-policy
Your data may be transferred to the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Pinterest is not certified under the TADPF.

Use of Facebook's Single Sign-On function
We use the Single Sign-On function (formerly Facebook Connect) of Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; "Facebook") on our website.
Meta Platforms Ireland and we are joint controllers for the collection of your data and the transfer of this data to Facebook when the service is integrated. This is based on an agreement between us and Meta Platforms Ireland on the joint processing of personal data, which defines the respective responsibilities. The agreement can be viewed at https://www.facebook.com/legal/controller_addendum. According to this, we are particularly responsible for fulfilling the information obligations pursuant to Art. 13, 14 GDPR, for complying with the security requirements of Art. 32 GDPR with regard to the correct technical implementation and configuration of the service, and for complying with the obligations under Art. 33, 34 GDPR, insofar as a personal data breach concerns our obligations under the joint processing agreement. Meta Platforms Ireland is responsible for enabling data subject rights according to Art. 15 - 20 GDPR, for complying with the security requirements of Art. 32 GDPR with regard to the security of the service, and for complying with the obligations under Art. 33, 34 GDPR, insofar as a personal data breach concerns Meta Platforms Ireland's obligations under the joint processing agreement.
This function allows website visitors to log in to the website using their existing Facebook account. Data processing serves the purpose of verification during registration, personalization, and interest-based advertising.
To offer the function on the website, a connection to the Facebook server is established. Cookies are used for this purpose. Among other things, the following information can be collected and transmitted to Facebook: IP address, browser information, referrer URL (website from which you accessed our website), location data. This applies regardless of whether you are registered or logged in to the social network. Even for unregistered or non-logged-in users, a transfer takes place. If you are simultaneously connected to one or more of your social network accounts, the collected information can also be assigned to your corresponding profiles. You can prevent this assignment by logging out of your social media accounts before visiting our website and before activating the buttons. Your data may be transferred to the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Meta has certified itself under the TADPF and is therefore obliged to comply with European data protection principles.
When using the Single Sign-On function, the website visitor's Facebook profile is linked to a customer account for this website. In doing so, we receive personal data of the user from Facebook, as specified in the login process. This may include the following information: name, address, public profile information (e.g., name, profile picture, age, gender), email address, friend lists, "likes."
The use of cookies or similar technologies is based on your consent in accordance with Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data is based on your consent in accordance with Art. 6 (1) lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.
Further information on the collection and use of data by Facebook, on your rights in this regard and options for protecting your privacy can be found in Facebook's data protection notices at https://www.facebook.com/about/privacy/.

Data Subject Rights and Storage Period

Storage Duration
After complete contract processing, the data will initially be stored for the duration of the warranty period, then taking into account statutory, in particular tax and commercial law, retention periods, and then deleted after the expiry of the period, unless you have consented to further processing and use.

Data Subject Rights
Subject to the legal requirements, you have the following rights under Art. 15 to 20 GDPR: right to information, to rectification, to erasure, to restriction of processing, to data portability.
Furthermore, pursuant to Art. 21 (1) GDPR, you have a right to object to processing based on Art. 6 (1) f GDPR, as well as to processing for the purpose of direct marketing.

Right to Lodge a Complaint with the Supervisory Authority
Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.

You can lodge a complaint, among others, with the supervisory authority responsible for us, which you can reach at the following contact details:

State Commissioner for Data Protection and Freedom of Information Baden-Württemberg
Königstrasse 10 a
70173 Stuttgart
Tel.: +49 711 6155410
Fax: +49 711 61554115
Email: poststelle@lfdi.bwl.de

Right to Object
If the personal data processing listed here is based on our legitimate interest according to Art. 6 (1) lit. f GDPR, you have the right to object to these processing operations at any time with future effect for reasons arising from your particular situation.
After an objection, the processing of the data concerned will be terminated, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.

If the personal data processing is carried out for direct marketing purposes, you can object to this processing at any time by notifying us. After an objection, we will stop processing the data concerned for direct marketing purposes.